SAP Mobile Server

Provides troubleshooting information for SAP Mobile Server.

• Troubleshooting SAP Mobile Server Performance Issues
  Problem: SAP Mobile Server exhibits performance issues.
• Troubleshooting an Unresponsive SAP Mobile Server
  Problem: The SAP Mobile Server cluster is unresponsive to client requests.
• Troubleshooting Device Tracking in a Cluster
  Problem: The server logs for primary and secondary servers list several -10117 stream errors (also known as pull-based notification for replication synchronization).
• Server Configuration Changes Not Reflected after Server Restart
  Problem: You do not see your server configuration changes reflected after restarting the SAP Mobile Server.
• SAP Mobile Server Startup Problems After Changing System Time
  Problem: Encountered problems starting up SAP Mobile Serverafter changing the system time.
• Process of Stopping SAP Mobile Server Service Hangs
  Problem: When stopping the Windows service for SAP Mobile Server, very infrequently the process hangs. This problem is independent of the means used to stop the service.
• Version Mismatch Detection
  The isCompatible method prevents version mismatch between incompatible versions of SAP Mobile WorkSpace and SAP Mobile Server.
• Cannot Ping SAP Mobile Server
  Problem: Cannot ping the SAP Mobile Server from the SAP Mobile WorkSpace development environment.
• ODBC Driver Errors
  Problem: ODBC driver errors appear when you try to connect to a database from SAP Mobile Platform installed on a 64-bit operating system.
• SAP Mobile Server Service Startup Failure Post-Install
  Problem: The installer creates a service that is defined by the user performing the installation. When Windows forces a domain password change, the SAP Mobile Server service fails to start, because the former domain password is still used.
• SAP Mobile Server Fails to Start
  Problem: The SAP Mobile Server fails to start even though the SAP Mobile Server service has started.
• SAP Mobile Server Does Not Start When JVM Heap Value Set Larger than Upper Limit
  Problem: SAP Mobile Server does not start properly.
• SAP Mobile Server Fails to Start Due to Incorrect JVM Settings
  Problem: SAP Mobile Server fails to start because of incorrect JVM property settings.
• Key or Keystore Messages Received in Server Log
  Problem: An SAP Mobile Server error message regarding keystore tampering prevents SAP Control Center from connecting to SAP Mobile Server.
• SAP Mobile Server Port is Not Accessible from a Remote Machine
  Problem: A port in the SAP Mobile Platform environment is not accessible from a remote machine.
• SAP Mobile Server Does Not Start with Errors
  Problem: The SAP Mobile Server (also known as MobiLink server) does not start, and a Stream Error message is reported in the server log file.
• Messaging Server
  Provides troubleshooting information for the embedded SAP Mobile Server messaging service.