SAP Mobile Server Port is Not Accessible from a Remote Machine

Problem: A port in the SAP Mobile Platform environment is not accessible from a remote machine.

Explanation: This may indicate the machine is configured with more than one Ethernet adapters/IP addresses. Consequently a service port on SAP Mobile Server may be configured with an IP address that is not accessible from the remote machine.

Solution:

From the command line, issue ipconfig to find out more information.

Windows IP Configuration
Ethernet adapter Local Area Connection* 11:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
Ethernet adapter Local Area Connection 2:
   Connection-specific DNS Suffix  . : name.com
   Link-local IPv6 Address . . . . . : xxxx:xxxx:xxxx:xxxx
   IPv4 Address. . . . . . . . . . . : xxx.xxx.xxx.xxx
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : xxx.xxx.xxx.xxx
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . : xxxx:xxxx:xxxx:xxxx
   Autoconfiguration IPv4 Address. . : xxx.xxx.xxx.xxx
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
Tunnel adapter Local Area Connection* 8:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : name.com
Tunnel adapter Local Area Connection* 9:

Check for multiple Ethernet adapters and IP addresses assigned to the machine.
Disable any unidentified Ethernet networks.
Retry connecting to the port from the remote machine.