Process of Stopping SAP Mobile Server Service Hangs

Problem: When stopping the Windows service for SAP Mobile Server, very infrequently the process hangs. This problem is independent of the means used to stop the service.

Explanation: When this happens, the process tree for the service for the SAP Mobile Server service is no longer intact, so you cannot use the Task Manager End Process Tree option to complete the process of stopping the service.

Workaround:

  1. Open Windows Task Manager on the system where you want to stop the SAP Mobile Server service.
  2. Activate the Process tab and click the Image Name column heading to sort the names in alpha order.
  3. For each of the following processes that are present in the list, right-click the process and select End Process.
    • AdminWebservices.exe
    • AMPService.exe
    • Dbsrv16.exe
    • Java.exe
    • JmsBridge.exe
    • LBManager.exe
    • mlsrv16.exe
    • MlsrvWrapper.exe
    • OBMO.exe
    • OBServiceManager.exe
    • Rsoe.exe
    • Sccservice.exe
    • wmiprvse.exe
  4. Go to the Windows Services panel and verify that the SAP Mobile Server service is stopped.
Parent topic: SAP Mobile Server