SAP Control Center Management Tier Issues

Review this list of documented general issues for SAP Control Center and its server management-related services.

• Launching SAP Control Center Results in Rounded Rectangle Box or Empty Console Screen
  Problem: When you launch SAP Control Center, a rounded rectangular box appears instead of the administration console, or the console displays a gray or empty screen.
• SAP Control Center Console Continually Refreshes
  Problem: Every 8-10 minutes, the left navigation pane of the SAP Control Center console collapses and expands.
• SAP Control Center Windows Service Fails to Start
  Problem: When starting the SAP Control Center X.Xservice, it takes a long time before failing, and the service manager displays a message that the service start-up has timed out.
• SAP Control Center Windows Service Deleted
  Problem: the SAP Control Center X.X windows service was inadvertently deleted, so SAP Control Center is unavailable.
• SAP Control Center Fails to Start
  Problem: The SAP Control Center server does not start.
• Second SAP Control Center Fails to Start
  Problem: Cannot start a second co-existing SAP Control Center in a deployment environment.
• Login Invalid in SAP Control Center
  Problem: Logging in to SAP Control Center generates an Invalid Login message.
• Login Fails in SAP Control Center
  Problem: Removed the PreconfiguredUser login module from the "admin" security configuration. Now, logins to SAP Control Center fail.
• Login to SAP Control Center Forces Ending Existing Session
  Problem: If you login to SAP Control Center when there already is a session running using the same login, you are forced to end the pre-existing session before proceeding.
• Administrator Account is Locked
  Problem: An administrator tried logging into SAP Mobile Server from SAP Control Center multiple times. After receiving multiple instances of the message Wrong username and password errors, the message The account is currently locked. Please contact your server administrator. is finally displayed.
• Browser Refresh (F5) Causes Logout
  Problem: Pressing the F5 key to refresh your browser logs you out of SAP Control Center.
• Stale Version of SAP Control Center After Upgrade
  Problem: after upgrading SAP Mobile Platform and relaunching SAP Control Center through a Web browser, a stale version of SAP Control Center loads in the browser. RSL Error "1 of 3" along with "Error code: 2032" appears upon launching the SAP Control Center URL.
• SAP Control Center Reports Certificate Problem
  When attempting to bring up SAP Control Center by clicking the SAP Control Center link after installation, this message appears: There is a problem with this website's security certificate.
• Previous Administrator Credentials Used
  Problem: You cannot use new credentials to authenticate against a resource in SAP Control Center. When an administrator enters credentials with the Remember these credentials for future sessions option, SAP Control Center uses those credentials until they are cleared.
• Security Error Triggered When Connecting to SAP Control Center from Remote Browser
  Problem: Connecting to SAP Control Center from a browser that is remote triggers a security exception.
• Administrator Login Passes When Provider Is Not Available
  Problem: The configured authentication provider is unavailable but administration credentials are still accepted.
• Host Name of Registered Resource Changed But Is Not Updated
  Problem: An administrator changes the host name property of a registered resource; but in SAP Control Center, the old host name is still used and the management console for SAP Mobile Platform does not appear.
• Management Issues with Clustered Data Tiers
  Problem: If you install SAP Mobile Platform and the cache database on Microsoft Cluster, you will receive errors when trying to manage the cluster in SAP Control Center. This is because Microsoft Cluster uses node switches.
• Poor SAP Control Center Performance after Upgrade
  Problem: After upgrading to the latest version of SAP Mobile Platform, SAP Control Center performance is poor.
• SAP Control Center Communication with SAP Mobile Server Fails
  Problem: While using SAP Control Center, a Communication with SAP Mobile Server failed appears.
• High CPU Usage by dbsrv11.exe
  Problem: High CPU usage by the SAP Control Center database repository server process (dbsrv11.exe).
• Clicking Application Node Causes Error Message
  Problem: When you click a node (typically the Application node) in the SAP Control Center administration console, you get an error message.