Login Invalid in SAP Control Center

Problem: Logging in to SAP Control Center generates an Invalid Login message.

Solution:
  • Verify SAP Control Center session validity – ensure that the current SAP Control Center session is active. If the session is frozen or expired, refresh the page or close the browser and try again.
  • Verify server-side configuration by trying to connect to SAP Mobile Server from SAP Mobile WorkSpace (requires creating SAP Mobile Server Connection Profile with proper user name and password among other things).
  • Check SCC_HOME\log\agent.log to see if the authentication failed. If so, check the security configuration. By default, SAP Control Center shares the same configuration as the one used on the local SAP Mobile Server. Ensure that the correct login and password is provided (one that has administrative privilege). See Enabling Authentication and RBAC for Administration Logins in the Security guide.
  • If all services are running, check the SCC_HOME\log\agent.log for an error message containing text similar to the following:

    Failed to authenticate user 'supAdmin' (Failed to connect to service:jmx:rmi:///jndi/rmi://eas3w03.sybase.com:9999/agent, probably because the agent is protected and requires credentials.Security Service Error. Agent service exception.)

    • Ensure that the SAP Control Center authentication provider configuration is correct, and points to the correct server. See Enabling Authentication and RBAC for Administration Logins in the Security guide.