Troubleshoot Security, Logins, and Authentication

Provides troubleshooting information for security, login, and authentication problems.

• Cannot Log in to SAP Mobile Server
  Problem: Log-in issues prevent SAP Mobile Server administration.
• Troubleshooting Single Sign-On
  Provides troubleshooting information for problems that can occur when implementing single sign-on (SSO) for SAP enterprise information systems (EIS).
• Server Key Verification Failed
  Problem: You receive a Server Key Verification Failed (584) error.
• SQL Anywhere Deadlock Exception Error
  The SQL Anywhere deadlock exception error is a diagnostic message only and can be ignored.
• Debug Authentication Errors with CSI Tool
  Use the CSI tool to debug security configuration errors that are encountered during user authentication but have passed validation in SAP Control Center for SAP Mobile Platform.
• Debug Security Configurations Using HTTP Channel
  The HTTP Channel debug Web application can be used for validating and troubleshooting the security configuration used in SAP Mobile Platform.