Error 7212

Severity

11

Message text

Can't close connection <%d> on site <'%S_SRVID'> because it is not active.

Explanation

This error occurs when Adaptive Server is unable to close a connection for a remote site on an Adaptive Server, Backup Server, or Open Server application because the remote connection is not active. <%d> is the logical connection channel number and <%S_SRVID> is the remote Adaptive Server name.

One reason for this error is that the physical connection died before a response was received. The transaction is then aborted.

Error 7212 occurs with these states:

Action

To find out why this error occurred, perform these steps:

1. When automatic timeouts are enabled, a timeout occurs when there is no activity from a remote user for one minute. If you believe timeouts are occurring, consider disabling automatic timeouts by issuing the following command:

   1> sp_serveroption <server_name>, "timeouts", false
   2> go
   

   Where <server_name> is the name of the Adaptive Server for which you are disabling automatic timeouts.

2. Check the error log for both the sending Server and the receiving Server. If other errors have been raised, refer to the write-ups in this manual for information about recovering from them.

3. If, after resolving any problems found in steps 1 and 2, and error 7212 persists, call Sybase Technical Support.

Additional information

For more information about managing remote Adaptive Servers, refer to the chapter “Managing Remote Servers” in the System Administration Guide: Volume 1.