The Mobile Sales device application, either out-of-the-box or customized, provides the anywhere, anytime access to
SAP® Customer Relationship Management software from smartphones connected to your enterprise systems via the Sybase Mobile Sales for SAP CRM solution.
An administrator can install and provision the out-of-the-box application for immediate use by your mobile workers, or for evaluation of features and functionality as a means of determining customization requirements.
With Mobile Sales, mobile workers have full access to the specific SAP CRM data: accounts,
contacts, leads, opportunities, activities, and analytics. Much of the functionality of the native device integrates with Mobile Sales. Mobile workers can connect to the SAP server, or
work offline, when an Internet connection is not available.
Device users can use Mobile Sales to:
- Manage accounts and contacts – quickly access all information necessary to manage sales accounts from a
single, comprehensive view. Capture and track critical information about prospects, customers, and partners.
- Manage leads and opportunities – track and qualify leads. New leads and
opportunities appear instantly as they are assigned in the SAP CRM system.
- Manage sales activities – quickly access, create, and modify planned
activities within the Mobile Sales application or the native calendar.
- View all information necessary to manage sales accounts.
- View and monitor the status and progress of interactions.
- Access real-time reports – review charts and key reports to prioritize actions to achieve sales objectives in the most
efficient manner.
- (BlackBerry only) View all new activities, leads, and opportunities in the BlackBerry message list.
- (Windows Mobile only) Inspect sales documents – access current information to gain a comprehensive view of customers
prior to a visit and to accurately position new products and offerings.