Upload field and optimizer diagnostic data in the SAP Control Center
Administration Console to SAP Technical Support via FTP.
Prerequisites
Use this process only if you are using the Diagnostic Data wizard to
specify FTP upload information, or have already created a diagnostic data package on your
server and have created a record name for it in the SCC repository.
- The SCC administrator must grant all SCC users who are uploading
diagnostic data via FTP the "aseDiagnosticRole" role:
- Go to
- Select the Roles tab
and assign the appropriate role to the user on a per-SAP ASE basis.
There is a separate aseDiagnosticRole listed for each
registered SAP ASE server. The name of each entry begins with the server
name. For example, a the role name for a server named my_server is
"my_server:aseDiagnosticRole".
- The SAP FTP server process requires a case ID and upload password.
Contact SAP Technical Support to obtain your case ID number and upload password
before you begin the FTP upload process.
Task
To display the FTP Server window:
- While you are creating a diagnostic data package – select Upload
diagnostic data package to FTP site in the Upload Options page in the
Diagnostic Data wizard.
- After you create a diagnostic data package record and save it to the SCC repository
– right-click the package in the Diagnostic Data summary window, select
Upload Packages, then select Upload diagnostic
data package to FTP site.
In the FTP Server page, complete these fields:
| Field | Description |
|---|
FTP Server Host | The FTP server to which you want to upload the diagnostic data package.
Select the site closest to your region: - Dublin, CA: ftps. sybase.com
- Hong Kong: ftps-apo.sybase.com
- Maidenhead, England: ftps-emea.sybase.com
|
Password for login "public" | The password you obtained from SAP Technical Support to
upload this package. |
Case Directory Name | The case ID number SAP Technical Support has assigned to
this case. |