Provides troubleshooting information for post-installation configuration problems in Sybase Unwired Platform.
Troubleshooting Host Name Problems
Problem: After installation, you determine that you need to change the host name (machine name); for example, the host name is too long, or includes reserved characters.
Unwired Platform Windows Services
Unwired Platform Windows services run automatically on your host, with many starting up when the host computer is started or when the installation process finishes. Determine what services exist for each runtime component and what dependencies exist among these services.
Cannot Access Device Tab and Web Service Error
Problem: After installation, you cannot access the Device UsersDevice tab in Sybase Control Center, and the Unwired Server log shows an ADMIN_WEBSERVICE_INVOCATION_ERROR.
OpenDS Is Not Uninstalled
After uninstalling Sybase Unwired Platform, the OpenDS Windows service is not removed.
Error deleting <filepath>\APIdocs skipping unwired server update
Problem: This error displays while running an installation script for a Sybase Unwired Platform release that does not use an installer, for example: Error deleting C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\APIdocs skipping unwired server update.
Client Application Hangs Waiting for Authentication
Problem: The client application hangs on the login screen, while waiting for authentication from Unwired Server. The application eventually times out and returns an authentication error: Failed to obtain ${licenseNumber}license(s) for SUP_BASECLIENT feature from License Server ${server_id}.
Unwired Server or RSOE Startup Problems
Problem: Problems, such as Unwired Server or RSOE failing to start, are encountered without any obvious error messages.