Reproducing problems

In general, resolution time in Sybase Technical Support may be reduced if you generate a reproducible test case demonstrating the error. Test cases can range from a single query that is not behaving as expected to a relatively complex code fragment that encounters a problem.

Whenever possible, test cases should be created using a small non-production database, such as the pubs2 database. In many cases, this is a task that saves you from having to send large amounts of data to Sybase Technical Support.