Troubleshooting
Common techniques for troubleshooting issues you may encounter.
SySAM Logging
By default, when you are using a served license, all license server status and error messages are written to the SYBASE.log debug log file in the log directory.
Application Startup Issues
Troubleshooting guidance for sorting out startup issues.
Microsoft Excel Add-in
The Sybase ESP Add-in for Microsoft Excel is missing.
Installer Issues
If your installer hangs, there are a few possible solutions.
DNS Resolution
Troubleshooting guidance for DNS resolution.
Created December 18, 2013. Send feedback on this help topic to Technical Publications:
pubs@sap.com