Installer Issues

If your installer hangs, there are a few possible solutions.

Issue: The installer hangs and installation does not progress.

Solutions:

  • Ensure your machine meets disk space and temporary memory requirements.
  • Remove all temporary files related to previous install processes.
  • Ensure that you have administrator privileges, and run the installer or command prompt as an administrator. For example, in Windows 7, right-click on the command prompt and select Run as administrator.
  • After starting the installer, hold down the Ctrl key for a few seconds to enable debug output. In console mode, debug output appears in the console running the installer. In GUI mode, debug output appears in a separate console.