Troubleshooting guidance for sorting out startup issues.
Issue: When starting the application, you see either of these messages:
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.
The application failed to initialize properly (0xc0150002). Click OK to terminate the application.
Solution: Download and install the Microsoft Visual C++ 2005 Service Pack1 Redistributable Package for MFC Security Update (8.0.50727.6195) or later at:
http://www.microsoft.com/en-us/download/details.aspx?id=26347
Install the update for the platform that you are installing ESP on – either x86 (32-bit) or x64 (64-bit). If you are planning to run the ESP Add-In for Microsoft Excel on Windows 64-bit, install the update for both x86 and x64.
When you have installed the redistributable package, run Microsoft Update to apply the latest security patches to Microsoft Visual C++ 2005 Runtime.