Installation Prerequisites

Perform the prerequisites before installing Sybase Mobile Sales for SAP CRM.

See your system administrator to ensure you have an SAP account and Unwired Server account. For Unwired Server, be sure to note your user name, Unwired Server name, Unwired Server port number, activation code, and farm ID.

Note: Before installing Sybase Mobile Sales, be sure you have at least 40MB of free disk space on the device. How much disk space you need depends on how much data you need to store on your device.
To preserve disk space for data, delete each CAB file after installing it.
  • Create a messaging folder called Notifications.
  • Install Microsoft Compact Framework 3.5, NETCFSetupv35.msi. You can download it from the Microsoft Web site at http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e3821449-3c6b-42f1-9fd9-0041345b3385.
  • (Optional) Install Microsoft Compact Framework for Messaging, NETCFv35.Messages.EN.wm.cab if you want to view Windows Mobile error messages for a specific locale.
    Note: After installing Microsoft Compact Framework, turn off the device, then turn it back on.
  • (Optional) If your company is using Sybase Unwired Platform to provision the Mobile Sales application to your device, install Afaria client. If this step is necessary, you will receive instructions from your system administrator.
Related tasks
Installing Mobile Sales on Your Windows Mobile Device
Uninstalling the Mobile Sales Application
Related reference
Supported Devices
Troubleshooting


Created March 2, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com