Logging a Phone Call as an Activity

Log an incoming or outgoing phone call as a Mobile Sales activity.

If you selected Log Phone Call in Settings, you can also log the phone call as an activity from the call log.

  1. On the home screen, select Activities.
  2. Select Create Activity.
  3. In the Create Activity screen, select Incoming Call or Outgoing Phone Call, then Next.
  4. Add a Description for the new activity, then select Done.
  5. (Optional) Change when the activity starts or ends.
  6. Indicate the account or contacts associated with this activity.
  7. Select Save.
Next
You can change the activity status, from the default Open, once it is saved on the SAP system.
Related tasks
Searching and Viewing Activities
Adding a New Activity for Account or Contact
Adding an Existing Activity to Account or Contact
Logging an E-mail as an Activity
Calling the Account Phone Number
Calling a Contact


Created March 2, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com