Logging an E-mail as an Activity

Log an incoming or outgoing e-mail as a Mobile Sales activity.

You can also log the e-mail as an activity from the email Inbox or Outbox. Open the e-mail, then select Menu > Create As Activity. The contents of the e-mail are added to the notes for the new activity.

  1. On the home screen, select Activities.
  2. Select Create Activity.
  3. In the Create Activity screen, select Incoming E-Mail or Outgoing E-Mail, then Next .
  4. Add a Description for the new activity, then select Done .
  5. (Optional) Change when the activity starts or ends.
  6. Indicate the account or contacts associated with this activity.
  7. Select Save.
By default, the activity status is Complete.
Next
You can change the activity status, from the default Open, once it is saved on the SAP system.
Related tasks
Searching and Viewing Activities
Adding a New Activity for Account or Contact
Adding an Existing Activity to Account or Contact
Logging a Phone Call as an Activity
E-mailing an Account


Created March 2, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com