Saving a CRM Contact as a Personal Contact

Save the CRM business contact as a personal contact.

Once the CRM contact is also a personal contact, the Mobile Sales application synchronizes the alternate contact information between the Mobile Sales application contact information and the device contacts book. However, if you update the CRM contact and the SAP server rejects the changes because of errors, Mobile Sales does not synchronize the updated data with the native contact until you fix the errors and the SAP system accepts the changes.

  1. On the home screen, select Contacts.
  2. Select a contact to view its fact sheet.
  3. Tap Convert to Personal Contact, then tap OK.
Parent topic: Contacts Management
Related tasks
Searching Contacts
Viewing Contacts
Updating Contact Details
Creating or Editing a Note for a Contact
Calling a Contact
E-mailing a Contact

Created March 2, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com