You then need to determine why the transaction failed, make corrections or adjustments, and resubmit the transaction. For example, if a transaction failed because the maintenance user had insufficient permissions, grant the maintenance user the needed permissions and retry the transaction.
If you are resolving transactions in the exceptions log:
Retrieve a list of the transactions from the exceptions log. See “Accessing the exceptions log”.
Investigate the transactions to determine the cause of failure and the best method for resolution.
Resolve the transactions according to your plan. For example, you might correct a permissions problem and then resubmit a transaction.
Delete resolved transactions from the exceptions log. See “Deleting transactions from the exceptions log”.
