Find Does Not Locate All Records

Issue: The Find feature does not locate a record even when the Load All Data option is enabled.

If the device user enables the Load All Data option for accounts and contacts, Mobile Sales loads all objects when the list screen is first viewed. However, if a device user attempts to use Find to search for a record he or she has not viewed, the record does not display in the search results.

Workaround: Scroll to the bottom of the list to make all records available to find, or use Lookup to perform a database search.