Provisioning Prerequisites for BlackBerry

Complete the prerequisites before provisioning the application.

First, look at the prerequisites for all device platforms, then this information for BlackBerry-specific configuration details.

Sybase Unwired Platform Installation and Configuration

Prerequisite Where to Find Information
Install a Sybase Relay Server if Unwired Server is behind the internal firewall.
Note: The use of a Relay Server is optional; however, if you want to use one in your Unwired Platform system configuration, you would install and configure it prior to provisioning the application to the device.
Relay Server Setup

BlackBerry Enterprise Server Configuration

Prerequisite Where to Find Information
Configure push notifications from Unwired Server to each BES. Configuring BlackBerry Push Settings
Add users to each BES. BlackBerry Enterprise Server Administration Guide
Generate an activation password, then send account information (e-mail address and password) to device users. BlackBerry Enterprise Server Administration Guide

Preinstallation Device Configuration

Have device users complete the device preinstallation tasks before provisioning the application to the device.
Prerequisite Where to Find Information
Install device prerequisites.

Runtimes and Clients as well as the Device User Guide for any SAP solution you are deploying. For example, Sybase Mobile Sales for SAP CRM Device Users Guide for BlackBerry > Installation Prerequisites

Provide enterprise activation information so device users can pair their devices to the BlackBerry Enterprise Server. http://na.blackberry.com/eng/support/enterpriseactivation/
Install BlackBerry Desktop Software on a personal computer, which includes Desktop Manager, if your organization is installing the application on a small number of devices.
Note: Desktop Manager is required only if your device users will use it to install the application.
http://na.blackberry.com/eng/services/desktop/
Related concepts
Relay Server Clusters
Runtimes and Clients
Related tasks
Configuring Push Notifications for the BlackBerry Enterprise Server