Error 14621



Message text

The anchor for database ID %d, start page %d is missing from sysanchors page %d.


This is an internal error raised while Adaptive Server is recovering usage anchor information on the anchor page. Usage anchors cache the sysusages entries of the master and master companion database. The recovery process (start-time recovery or a task undergoing runtime recovery) reads the log records and applies the changes to the page, which involves either a redo or undo of the changes in the log record. If the recovery process is not able to find the anchor page involved in the log record, it raises this internal error.


This is an internal error, please contact Sybase Technical Support.

Additional information

A configurable shared memory dump (CSMD) for error 14621 may help diagnose this problem. Information about CSMD can be found in the section “Other Useful Tasks” in the most recent version of the Troubleshooting and Disaster Recovery guide.

Versions in which this error is raised

Version 15.0 and later.