Enabling the Monitor to send alert emails
 Enable the Monitor to send alert notifications by email

As an administrator, you can configure the Monitor to send emails to operators and administrators when alerts occur. The Monitor supports the SMTP and MAPI protocols for sending emails.

  1. Log in to the Monitor as an Administrator.

  2. Click Tools » Administration.

  3. Click Configuration.

  4. Click Edit.

  5. Click Alert Notification.

  6. Click Send Alert Notifications By Email.

  7. Click either SMTP or MAPI for the Which Protocol Do You Want To Use To Send Alerts By Email? field.

  8. Configure the other settings as required.

    • MAPI  

      • User Name   Type the user name for the MAPI server.

      • Password   Type the password for the MAPI server.

    • SMTP  

      • Server   Specify which SMTP server to use. Type the server name or the IP address for the SMTP server. For example, SMTP.yourcompany.com.

      • Port   Specify the port number to connect to on the SMTP server. The default is 25.

      • Sender Name   Specify an alias for the sender's email address. For example, JoeSmith.

      • Sender Address   Specify the email address of the sender. For example, jsmith@emailaddress.com.

      • This SMTP Server Requires Authentication   Select this option if your SMTP server requires authentication.

        • User Name   Specify the user name to provide to SMTP servers requiring authentication.

        • Password   Specify the password to provide to SMTP servers requiring authentication.

      • This SMTP Server Requires A Secure (TLS) connection   Select this option if your SMTP server requires a TLS connection.

        • Trusted Certificate   Type the path and file name of the certificate file the Monitor uses to authenticate with the SMTP server.

        • Certificate Company   Type the name of the certificate authority or organization that issued the certificate. The SMTP server's and the Monitor's values must match.

        • Certificate Unit   Type the certificate unit. This is also called the organizational unit. The SMTP server's and the Monitor values must match.

        • Certificate Name   Type the certificate's common name. The SMTP server's and the Monitor values must match.

    • Alert notification options  

      • Only Send Email Notifications For High-Priority Alerts   Select this option if you want to receive email notifications only when high-priority alerts are issued. Medium and low priority alerts can still be viewed and resolved in the Alert List widget.

      • Do Not Send More Than The Given Number of Email Notifications Per Day   Selecting this option limits the amount of email notifications sent to each user per day. Set the maximum number of notifications in the Email Notifications field. The default number is 25.

        Once the user has received the maximum number of notifications, an email is sent that tells the user how to reset the notification limit. The limit is reset automatically at midnight, at which time the operator once again begins receiving email notifications. The operator can also manually reset the limit by clicking the Reset Email Notification Sent Count button in the Alert Notification window.

  9. Click Send Test Email.

  10. When prompted, enter an email address to send the test email to and click OK.

    A test email is sent to the email address specified.

  11. Click Save.

  12. Click Close.

    When an alert occurs, the Monitor sends alert emails to operators and administrators who have specified email addresses in their user accounts. These users receive emails for the resources that they are associated with. See Create Monitor users and Associating Monitor users with resources.

 See also
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