Troubleshooting

Troubleshooting requires that you have enough information about certain error conditions that you can resolve problems without help from Technical Support, and lists of information that you can gather before calling Technical Support, which may help resolve your problem more quickly

The Troubleshooting and Error Messages Guide should also be used for troubleshooting. While this appendix provides troubleshooting tips for most frequently asked Component Integration Services questions, lists all error messages with a one-line recovery procedure; the Troubleshooting and Error Messages Guide provides tips on SAP ASE problems that are not specific to Component Integration Services.

• Problems Accessing Component Integration Services
  SAP ASE issues an error message if you issue a command that accesses a remote object and Component Integration Services is not found.
• Problems Using Component Integration Services
  Problems you may encounter when using Component Integration Services include being unable to access the remote server or objects, and problems retrieving data from remote objects.
• If You Need Help
  If you encounter a problem that you cannot resolve using the manuals, ask the designated person at your site to contact Technical Support.