Manage Agents

Use the Manage Agents option to create new agents and subagents, edit existing agents, and activate or delete pending agents. You can also view the agent-sub agent relationship in a hierarchy. Your privileges determine which features of the portal are available.

• Agents
  Agents act on behalf of merchants or dealers who are creating consumer transactions, for example, cash-in or cash-out transactions. Agents have capital stored in their SVA that is used for consumer transactions. For example, the agent’s SVA is credited the same amount when a consumer withdraws money (a cash-out transaction).
• Activate Agent
  Use the Activate Agent option to activate a pending agent registration. If an agent is created with a blocked status, then he or she must first be activated. Additionally, if an agent is created by a merchant dealer, then the agent must be activated. You can also use Activate Agent to delete an agent from the system or edit its information. If no agent registrations are pending, you do not see any agents listed.
• Commission Management
  The Commission Management option lets distribution partners pay commission to their acquired distribution partners. The commission is based on transactions that their respective outlets or agents generate. For example, you can earn commissions on cash-in transactions. All commissions are paid in fixed intervals or on demand. The commission is calculated per transaction and is settled at daily or weekly intervals. You can also settle a commission immediately or on demand by clicking Settle Now. You can view the accrued commission amount and the last commission settlement.