SAP Sybase IQ provides many resources for
addressing problems.
Sources of Online Support
If you cannot resolve a problem using documentation, see the SAP Sybase IQ online support Web site, MySybase.
Solutions for Specific Conditions
More information may be needed to diagnose and resolve certain issues. You can use diagnostic tools to diagnose various conditions
Troubleshooting Network Communications
Network software involves several different components, increasing the likelihood of issues requiring troubleshooting.
Diagnostic Tools
Several tools help you diagnose various conditions.
Reporting Problems to Technical Support
If you cannot resolve a problem using the manuals or online help, the designated person should contact SAP Technical Support or the SAP subsidiary in your area.