Subscribing Message Persists With No Indication Subscribe Failed

Issue: The device user sees the Subscribing message indefinitely, yet no data or subscribe failure message appears on the device.

The DOE-C subscribeFailed message is not reaching the device. The URL listener may be invalid.

Workaround: Ping the URL listener in Sybase Control Center.

Go to Domains > Default > Packages, then select Connections.
Select sap_crm:1.0, then Properties.
Select Test Connection.
If the ping is unsuccessful, verify the Listener URL. If the listener URL is incorrect, you can change it in the sup-db.xml file located by default in UnwiredPlatform/InstallLogs/silentInstall/CRM/CRM_ESDMATMP/META-INF.

Edit the property name attribute.

<package name="SAP_CRM" short-name="SAP_CRM" sup-name="SAP_CRM" version="1.0"
  java-package="com.sybase.sap.crm.db"
  cs-namespace="Sybase.Sap.Crm.Db"
  js-namespace="crm_db_"
  oc-namespace="crm_db_">
  <property name="listener.url" value="http://10.22.156.126:8000/doe/publish" />

Redeploy the ESDMA using the DOE-C Command Line Utility, documented in the Deploying the SAP CRM ESDMA to Unwired Server in the Sybase Mobile Sales for SAP CRM Installation Guide.