Subscription Not Found

Issue: When you try to create a new Mobile Sales object or update an existing one, Mobile Sales displays the message, Subscription Not Found.

Solution: Unsubscribe from the SAP system, then log in again.
  1. To unsubscribe, select Settings > General > Connection Information > Unsubscribe.
  2. Click OK to delete Mobile Sales data.
  3. Start Mobile Sales, then enter your SAP user name and password to log in.
Parent topic: Troubleshoot All Mobile Device Platforms