When the device user tries to view a report, the report appears as an empty graph and the report data does not appear.
Issue | Workaround |
---|---|
The system may not have enough appropriate data to display the report | Tell device user to try again later when more data is available. |
The user position is not set properly for Pipeline Analysis report | Indicate the user position. Mobile Sales displays the report criteria screen. |
User receives a warning that the device is offline when trying to view a report | Make sure the device is online and the device is connected to the SAP system. |
No Sales Prospect in Top Opportunity report | SAP system data does not contain a Sales Prospect. Tell device user to be sure to indicate a Sales Prospect for each opportunity. |