Upload field and optimizer diagnostic data in the Sybase Control Center
Administration Console to Sybase Technical Support via FTP.
Prerequisites
Use this process only if you are using the Diagnostic Data wizard to specify FTP
upload information, or have already created a diagnostic data package on your Adaptive
Server and have created a record name for it in the SCC repository.
- The SCC administrator must grant all SCC users who are uploading diagnostic data via
FTP the "aseDiagnosticRole" role:
- Go to
- Select the Roles tab and assign the appropriate role to
the user on a per-Adaptive Server basis.
There is a separate
aseDiagnosticRole listed for each registered Adaptive Server. The name of
each entry begins with the server name. For example, a the role name for a
server named my_server is "my_server:aseDiagnosticRole".
- The Sybase FTP server process requires a case ID and upload password. Contact
Sybase Technical Support to obtain your case ID number and upload password before you
begin the FTP upload process.
Task
To display the FTP Server window:
- While you are creating a diagnostic data package – select Upload
diagnostic data package to FTP site in the Upload Options page in the
Diagnostic Data wizard.
- After you create a diagnostic data package record and save it to the SCC repository
– right-click the package in the Diagnostic Data summary window, select
Upload Packages, then select Upload diagnostic
data package to FTP site.
In the FTP Server page, complete these fields:
Field | Description |
---|
FTP Server Host | The FTP server to which you want to upload the diagnostic data package.
Select the site closest to your region: - Dublin, CA: ftps. sybase.com
- Hong Kong: ftps-apo.sybase.com
- Maidenhead, England: ftps-emea.sybase.com
|
Password for login "public" | The password you obtained from Sybase Technical Support to upload this
package. |
Case Directory Name | The case ID number Sybase Technical Support has assigned to this case. |