Documentation Updates

Provides known documentation issues for Sybase Unwired Platform 1.2 since Update 1. As indicated for each issue below, new or updated documentation may be included.

Sybase Control Center for Unwired Server
CR# Description
610611

System Administration

Problem:Need backup and restore information to plan disaster recovery. Also need related information for mobile device users.

Solution: Back up the installation directory routinely as part of normal operations. Back up the consolidated database and transaction logs periodically, especially when major changes are made.

Documentation: Backup and recovery information, guidelines, and procedures are now documented.
607923

System Administration

Problem:Need information to set up Microsoft Active Directory authentication with Sybase Unwired Platform.

Solution: You can configure Microsoft Active Directory Server as the LDAP security provider for your Sybase Unwired Platform production environment.

Documentation: Microsoft Active Directory LDAP setup information and procedures are now documented.
None

System Administration

Description: Need information for setting up Lightweight Directory Access Protocol (LDAP) and ActiveDirectory (AD) authentication with Sybase Unwired Platform.

Documentation: LDAP procedures have been updated with more information.
607528

System Administration

Problem: There is no documentation for configuring the lightweight polling configuration, specifically the polling interval, while using Push.

Solution: You can change lightweight polling configuration on Unwired Server using dbisql, and in the client-side program.

Documentation:
Note: Lightweight polling documentation was introduced in the Sybase Unwired Platform 1.2 Release Bulletin – Update 1 (CR #584183). Additional topics are provided in this Release Bulletin – Update 2.

Troubleshooting
CR# Description
None

Problem: Encountered an SQLE_PRIMARY_KEY_NOT_UNIQUE error.

Solution: Possible causes:
  • The Primary Key generated in the client is not unique.

    In this case, try using a better Primary Key generation method, such as GUID.

  • Multiple clients use only one Sybase Unwired Platform account to connect to Unwired Server.

    In this case, be sure to use different Sybase Unwired Platform client accounts to connect to Unwired Server.

None

Problem: The server logs for primary and secondary servers list several -10117 stream errors

Solution: The Unwired Server consolidated database has issues with tracking devices and light weight polling (LWP) in a clustered environment. You must disable device tracking when LWP is used by reconfiguring all servers in your cluster.

Related concepts
Product Summary
About this Update
Known Issues
Obtaining Help and Additional Information


Created February 22, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com