Sybase Control Center Management Tier Issues

Review this list of documented general issues for Sybase Control Center and its server management-related services.

• Launching SCC Results in Rounded Rectangle Box or Empty Console Screen
  Problem: When you launch Sybase Control Center, a rounded rectangular box appears instead of the administration console, or the console displays a gray or empty screen.
• Sybase Control Center Windows Service Fails to Start
  Problem: When starting the Sybase Control Center X.Xservice, it takes a long time before failing, and the service manager displays a message that the service startup has timed out.
• Sybase Control Center Windows Service Deleted
  Problem: the Sybase Control Center X.X windows service was inadvertently deleted, so Sybase Control Center is unavailable.
• Sybase Control Center Fails to Start
  Problem: The Sybase Control Center server does not start.
• Second Sybase Control Center Fails to Start
  Problem: Cannot start a second co-existing Sybase Control Center in a deployment environment.
• Login Invalid in Sybase Control Center
  Problem: Logging in to Sybase Control Center generates an Invalid Login message.
• Login Fails in Sybase Control Center
  Problem: Removed the PreconfiguredUser login module from the "admin" security configuration. Now, logins to Sybase Control Center fail.
• Administrator Account is Locked
  Problem: An administrator tried logging into Unwired Server from Sybase Control Center multiple times. After receiving multiple Wrong username and password errors, finally a The account is currently locked. Please contact your server administrator. message is displayed.
• Browser Refresh (F5) Causes Logout
  Problem: Pressing the F5 key to refresh your browser logs you out of Sybase Control Center.
• Stale Version of Sybase Control Center After Upgrade
  Problem: after upgrading Sybase Unwired Platform and relaunching Sybase Control Center through a Web browser, a stale version of Sybase Control Center loads in the browser.
• Sybase Control Center Reports Certificate Problem
  When attempting to bring up Sybase Control Center by clicking the SCC link after installation , this message appears: There is a problem with this website's security certificate.
• Previous Administrator Credentials Used
  Problem: You cannot use new credentials to authenticate against a resource in Sybase Control Center. When an administrator enters credentials with the Remember these credentials for future sessions option, Sybase Control Center uses those credentials until they are cleared.
• Security Error Triggered When Connecting to SCC from Remote Browser
  Problem: Connecting to Sybase Control Center from a browser that is remote triggers a security exception.
• Administrator Login Passes When Provider Is Not Available
  Problem: The configured authentication provider is unavailable but administration credentials are still accepted.
• Host Name of Registered Resource Changed But Is Not Updated
  Problem: An administrator changes the host name property of a registered resource; but in Sybase Control Center, the old host name is still used and the management console for Unwired Platform does not appear.
• Management Issues with Clustered Data Tiers
  Problem: if you install Unwired Platform and the cache database on Microsoft Cluster, you will receive errors when trying to manage the cluster in Sybase Control Center. This is because Microsoft Cluster uses node switches.
• Poor Sybase Control Center Performance after Upgrade
  Problem: After upgrading to the latest version of Sybase Unwired Platform, Sybase Control Center performance is poor.
• Sybase Control Center Communication with Unwired Server Fails
  Problem: While using Sybase Control Center, a Communication with Unwired Server failed appears.