Known Issues for Sybase SAP® Data Orchestration Engine Connector

Learn about known issues and apply workarounds for Sybase SAP® Data Orchestration Engine Connector (DOE-C).

Issue #Description
SMPONP-11521
Issue with security configuration assignment in silent mode in the DOE-C command line utility.

In the DOE-C command line utility, when you try to assign a non-existing security configuration to a package in silent mode, the package's security configuration is set to empty.

Workaround: Do not try to assign a non-existing security configuration to a package in silent mode.

SMPONP-6760
Error Retrieving DOE-C packages while resynchronizing appeared in the server log after upgrading from 2.2 to 2.2.4

Workaround 1: Manually modify the Servers\UnwiredServer\Repository\Package\d{domainId}\sup\components\d{domainId}_{packageName}\{packageVersion}.properties file to input the techuser-password property value as plain text, and restart the server.

Workaround 2: update the password in SCC, localhost@localhost (running) > Domains > {your domain} > Connections, select the connection in the connections list, click Properties, update the password and save.

RTC-207
For DOE-C package, If a device with an expired x.509 certificate initiates unsubscribe, the DOE subscription is not cleaned up.

Workaround: The DOE administrator must clear all such disconnected DOE subscriptions manually.

RTC-39
Package Not found error occurs randomly when DOE-C package is deployed on a cluster.

Workaround: Redeploy the package.

RTC-28
Long response time to show DOE-C subscription with packet dropped state.

When a DOE-C subscription encounters a packet-dropped state, it takes more than 10 minutes to show the updated subscription information on the Subscription tab in Sybase Control Center.

Workaround: None.

CR-709691
Unwired Server fails with OutOfMemory error during subscription SUSPEND/RESUME operations.

Workaround: In Sybase Control Center, select Configuration > General > performance configuration and set the default value for Maximum number of in memory messages to 100.

CR-708754
When the load balancer is shut down due to an HTTP 404 error, DOE-C package subscriptions may be automatically removed.
Workaround:
  1. Implement SAP note number 1722501 to prevent DOE from automatically removing subscribed users.
  2. Create a scheduled job to execute the report, SDOE_RESTART_OUTBOUND_QUEUES to restart the queues in regular intervals in the DOE system.
CR-705888
Domain deletion may cause HTTP 500 error in DOE-C device queue.

When DOE sends data to a subscription for a device for which the domain has already been deleted from Unwired Platform, Unwired Platform should send a recoverable HTTP 404 error, indicating that either the subscription or the domain is not found. Instead the DOE device queue shows an unrecoverable internal server error (HTTP 500) and the Unwired Server log file has a java.lang.IllegalStateException: domain already cleared error.

Workaround: Remove the subscription in DOE.

CR-703909
When DOE-C sets domain log context properties, it leaves the "domain name" field blank in the server log entry.

Workaround: The domain name is set correctly in the DomainLog table.

CR-700957
If the DOE server is down, the device receives a long HTML exception.

Workaround: None.