Clearing Web caches for a single user

Clear Web caches when you perform routine user account maintenance or when you troubleshoot synchronization issues.

For an explanation of the different types of Web caches that M-Business Server maintains, see Understanding Web caches.

To clear a user's Web cache
  1. Edit the user's information.

  2. In the Navigation Panel, choose Users » Edit User » Channels » Settings .

    Channel Settings for User page
  3. Click Clear Channel Cache and confirm.

  4. Click Clear Cookies and confirm.

  5. Click Clear Authentication Info and confirm.