Troubleshooting and cleanup of the silent installer

After a trial run of your silent install, check for errors, verify the installation, and clean up the machine before trying another run.

Check for installer errors on the console and in the installer log file in the specified install location. If you see ZipException errors, make sure you have included all required files in the install image.

When testing your installation results, start a server in the installation and verify that the expected features are licensed by checking the licensed features listed in the server log file. If not, verify that you have configured the license parameters described in “Sybase Software Asset Management License input parameters”.

Test any other features that you are installing, such as the Web Console, Web Services, and so forth.

StepsCleaning up the machine

Before re-running a silent installation, uninstall the previous installation using the silent uninstaller—see “Silent uninstaller files”.

If your installer was not configured correctly, or you abort the installation before it completes, the uninstall process may fail. In that case, clean the previous installation from your machine as follows:

  1. Delete the PowerBuilder Application Server Plug-In installation directory and subdirectories.

  2. If you made a backup copy of the vpd.properties file, restore it. Otherwise, delete the vpd.properties file that was generated during the installation.

  3. Make sure the DJC_HOME environment variable is not set in the shell where you re-run the install.