Inaccessible NFS-mounted device causes InstallShield to stop responding

[CR #402530] If you have an inaccessible NFS-mounted device, InstallShield may stop responding and display:

Performing install checks. Please wait ...

The console from which you executed the installation displays a message similar to:

NFS3 server not responding still trying

Verify this problem by attempting to execute df -P from a command prompt.

Workaround:

  1. Stop the installation process.

  2. Unmount the inaccessible device.

  3. Retry the installation.