Installation and Configuration

Descriptions of known issues and workarounds for Sybase IQ installation.

Installer issues
CR# Description
644954
  • IQ installer unresponsive during uninstall from Sybase® CEP directory – The IQ installer becomes unresponsive when uninstalling Sybase IQ that has been installed in the same top level directory as Sybase CEP R4.
  • Workaround – Before running the IQ installer to uninstall Sybase IQ, create a text file that is greater than 0 bytes in length:
    • Windows: create %SystemRoot%\vpd.properties
    • UNIX: create $SYBASE/vpd.properties
650505
  • Problems running the installer from a remote directory – Running the 15.3 installer from a remote directory may not install the MSVC++ setup files properly and the installation will fail.
  • Workaround – Manually run the MSVC++ setup files and map the remote directory to a drive letter.
669678
  • Uninstaller stops responding – Clicking the Previous button after the installer indicates that
    All items were successfully deleted
    causes the uninstaller to hang.
  • Workaround – Do not try to return to a previous screen after the installer deletes your files. Click Done to complete the uninstall process.
641873, 652690, 652696, 652866, 643106
  • Do not install Sybase IQ 15.3 into the same directory as older Sybase products – Installing Sybase IQ 15.3 into the same directory with older Sybase Products may render some or all of these products unusable. Only Adaptive Server Enterprise 15.5 and Sybase IQ 15.3 can share the same %SYBASE% directory.
  • Workaround – Install Sybase IQ 15.3 into a different directory than the one you use for older products. Do not uninstall any of the products installed into the same directory.
650943
  • Messages not localized for Simplified Chinese – In some language environments, messages are displayed in English, not Simplified Chinese.
  • Workaround – There is no current workaround. Sybase is aware of the problem and will address the issue in a future release.
Related concepts
SySAM Licensing
Sybase IQ Operations
Multiplex Environment
Sybase Central
Related reference
Restrictions