Known Issues for Installation and Configuration

Descriptions of known issues and workarounds for Sybase IQ installation.

Installer issues
CR#	Description
691250	Wrong link to IBM XL C/C++ Runtime Environment for AIX, V10.1 – The Installing the IBM XL C/C++ Redistributable Libraries topic in the Installation and Configuration Guide includes an incorrect link to IBM XL C/C++ Runtime Environment for AIX, V10.1. The correct link is https://www-304.ibm.com/support/docview.wss?uid=swg24019829
665300	Installer stops responding on some UNIX-like platforms – On some UNIX-like operating systems, a network resource may cause the installer to stop responding and return the error "syntax error near unexpected token 'fi'." The df command also stops responding in this situation. Workaround – Identify the network file system (NFS) mounts that may have problems: strace -e statfs, statfs64 df Use the umount command to unmount an identified NFS mount: umount -l <path> Repeat the above steps until there are no more NFS mounts that have stopped responding. Note: The umount command requires root permission. If umount unmounts the NFS, you may have to restart your machine.
655963	IQ installer returns error "No filesystem could mount root" on Red Hat – The IQ installer may return this error on Red Hat when installing on IBM P6 and P7 machines: rhel6 install error: No filesystem could mount root, tried: iso9660 Workaround – Follow the steps on http://www.ibm.com/developerworks/forums/thread.jspa?threadID=357314 and re-install.
669678	Uninstaller stops responding – Clicking the Previous button after the installer indicates that All items were successfully deleted causes the uninstaller to hang. Workaround – Do not try to return to a previous screen after the installer deletes your files. Click Done to complete the uninstall process.
641873, 652690, 652696, 652866, 643106	Do not install Sybase IQ 15.4 into the same directory as older Sybase products – Installing Sybase IQ 15.4 into the same directory with older Sybase Products may render some or all of these products unusable. Only Adaptive Server Enterprise 15.5 and Sybase IQ 15.4 can share the same $SYBASE directory. Workaround – Install Sybase IQ 15.4 into a different directory than the one you use for older products.