Known Installation Issues for Adaptive Server

Learn about known installer issues and workarounds. Known issues are listed in descending order of Change Request (CR) numbers.

CR #	Description
625837	Cannot share machine-level license by different Linux PowerPC operating systems on IBM logical partitions. The machine ID for Linux PowerPCs on IBM logical partitions is the virtual machine's MAC address, which means that SySAM cannot identify a unique machine ID for Linux on IBM logical partitions. Workaround: None. You cannot share a machine license among different operating systems.
625227	SPDC-generated served partition-level licenses may not work. When you use a served partition-level license generated from the SPDC to start a SySAM server, you see a message similar to: (SYBASE) Invalid license key (inconsistent authentication code) ... (SYBASE) License server system started on hpiabou (SYBASE) No features to serve, exiting (SYBASE) EXITING DUE TO SIGNAL 49 Exit reason 4 (lmgrd) SYBASE exited with status 49 (No features to serve) (lmgrd) SYBASE daemon found no features. Please correct (lmgrd) license file and re-start daemons. (lmgrd) (lmgrd) This may be due to the fact that you are using (lmgrd) a different license file from the one you expect. (lmgrd) Check to make sure that: (lmgrd) /remote/cat_fc/nli/iq152.hpia/SYSAM-2_0/licenses/18965_hpiabou_ (lmgrd) is the license file you want to use. Workaround: Use the host IDs from the previous version for the license running on the license server.
624152	SySAM utilities may generate error message in non-English environment. When running the SySAM utilities sysamcap or cpuinfo in a non-English environment, you may see an error message similar to this, in English, even though you have sylapi.lcu installed: Failed to open the localised message file '../locales/unicode/sylapi/zh_cn/sylapi.lcu' (i18nuni_FileOpen returned -479). Workaround: You can safely ignore this message. To prevent the message from displaying altogether, set this environment variable before you run sysamcap or cpuinfo: LANG=en_US
595582	Installer fails to launch if you specify a path to setup.bin that contains “..” Workaround: Ensure that the path to setup.bin does not contain “..”.
595573	Uninstallation program stops responding. The uninstallation program stops responding when you select Delete from the Delete User Files screen and then click Previous from the Uninstall Complete screen. Workaround: Do not return to the Delete User Files screen after you have selected Delete.
590282	You cannot use the tab and arrow keys to navigate the Choose Product Features pane of the installation or uninstallation program. Workaround: Use the mouse to click in the Install or Uninstall window. This sets the focus on the window and allows you to navigate using your keyboard.
588793	Installing Adaptive Server 15.5 (which uses Install Anywhere) on older directories that have been installed with InstallShield Multiplatform can lead to incompatibility issues. These issues occur while using products installed with different installer technologies: If you install products using Install Anywhere or InstallShield Multiplatform on top of a product installed using the other installer, the same files included in both installers are silently overwritten by the later installation. If you run either the Install Anywhere or InstallShield Multiplatform uninstaller, the same files installed by both installers are removed without any indicating messages. Workaround: Do not install products that use Install Anywhere and products that use InstallShield Multiplatform in the same directory.
583979	Feature names are not validated when installing in silent mode. The installer does not validate feature names specified in the response file when you install in silent mode. Workaround: Ensure that the specified feature names are correct.