Obtaining a License

When you purchase SySAM 2–enabled Sybase® products, you must generate, download, and deploy SySAM product licenses.

If you purchased your product from Sybase or an authorized Sybase reseller, go to the secure Sybase Product Download Center (SPDC) at https://sybase.subscribenet.com and log in to generate license keys. The license generation process may vary slightly, depending on whether you ordered directly from Sybase or from a Sybase reseller.
If you ordered your product under an SAP® contract and were directed to download from SAP Service Marketplace (SMP), you can use SMP at http://service.sap.com/licensekeys to generate license keys for Sybase products that use SySAM 2-based licenses.

Host ID

To obtain a license, you must know the host ID and name of the computer that will act as the license server. You can obtain these values during installation of SYSAM on the third page of the installation program where you are asked to load or copy a license file to proceed. Ethernet addresses are 12 character hex values consisting of digits 0 through 9 and characters A through F, which can be entered in any of the following formats:

12AB34CD56EF
12-AB-34-CD-56-EF
12:AB:34:CD:56:EF

Your host id is obtained by entering the first 8 characters of the ethernet address in one of the following formats:

12AB34CD
12AB-34CD

Note: For some platforms, host IDs can also be entered in decimal formats, with a # prefix. Example: #1039716963

For Windows platforms, if your machine does not have a network adapter, you can use the disk serial number as an alternate host ID. Use the lmutil lmhostid -vsn command or execute DIR C: to obtain the serial number, remove the hyphen and enter it with a DISK_SERIAL_NUM= prefix. For example: DISK_SERIAL_NUM=3e2e17fd