If this section does not describe the problem you are experiencing, see the Error Messages and Troubleshooting Guide.
Problem | Possible cause and solution |
---|---|
Cannot use X-Windows | If
the setup and configuration utilities do not display correctly,
you may have to adjust the resolution on your monitor. To change to a smaller font size, issue the following UNIX
commands:
% cd $SYBASE/ASE-15_0 % chmod +w xappdefaults % cd xappdefaults % chmod +w * % foreach i(*) ? cat $i | sed -e "s/140/100/g" | sed -e "s/^#D/D/g" | sed -e "s/^#S/S/g" > p ? mv p $i ? end %The installation utilities will now use approximately 25 percent less window space. |
Cannot eject the CD or DVD from the drive | |
DISPLAY environment variable not set correctly | This
error message means that the DISPLAY environment variable on the remote machine
is not set correctly to display the installer to your local machine:The DISPLAY environment variable is not set correctly. To correct the problem, enter the following command at the
UNIX prompt of the remote machine, where host_name is
the name of the machine on which you want the installer to appear
(that is, on your local machine):For C shell:
setenv DISPLAY host_name:0.0For Bourne shell: DISPLAY=host_name:0.0; export DISPLAY |
Client not authorized to connect to server |
If
you run the installer and you get this error message, it means the
remote machine does not have permission to display the user interface
on the local machine where you start working:
Xlib: connection to "host_name" refused by server Xlib: Client is not authorized to connect to Server xhost: unable to open display "host_name" |
Address already in use | This message from srvbuild means
you entered a port number that is already in use:kernel: ninit: bind, Address already in use |
Adaptive Server fails to start | The
shared memory of the operating system may not be set high enough. To correct the problem, see the Installing the Server topic, for instructions on adjusting the shared memory value. Restart the installation or upgrade process. |
The Installer fails to start |
If
the installer does not start, restart it using the debug mode:
|
Cannot start XP Server | You may receive the following message
from XP Server when it is invoked by xp_cmdshell or
some other extended stored procedure:Msg 11018, Level 16, State 1: Procedure "xp_cmdshell", Line 2: XP Server must be up for ESP to execute. (return status = -6) Verify that there is an XP Server entry in the Adaptive Server sysservers table. If you created XP Server in a different srvbuild session than Adaptive Server and you did not specify a related Adaptive Server, srvbuild cannot update the sysservers table. Verify that the XP server exists in the interfaces file or LDAP server. Use sp_addserver to add an entry to the sysservers table. |
Troubleshooting Resource File Installations | If you encounter problems during the build, configuration,
or upgrade process while using the srvbuild[res], sqlloc[res],
or sqlupgrade[res], it may be
that these utilities did not allow enough time for Adaptive Server
to shut down properly. Set the SYBSHUTWAIT environment variable to force
the utilities to wait for Adaptive Server to shut down. For example,
this command forces the utility to wait for two minutes to allow
Adaptive Server to shut down before proceeding with the next task:% setenv SYBSHUTWAIT 120 |
Configuration Failed | Check the location of the system shared libraries. The shared libraries libXt.a and libX11.a are
normally stored in /usr/lpp/X11/lib/R5.
The libXm.a library is normally located in
either /usr/lpp/X11/Motif1.2/lib or /usr/lpp/X11/R5/Motif1.2. If these shared libraries are located in directories different from the above, set the LIBPATH environment variable to indicate these other directories. The shared libraries libXt.so and libX11.so are normally stored in /usr/openwin/lib. The shared library libsocket.so is normally located in /usr/lib. If the shared libraries on your operating system are located in directories other than those mentioned in the preceding paragraph, set the environment variable LD_LIBRARY_PATH to indicate the new locations. |