If You Can Identify the Cause of the Upgrade Failure

If the error logs or messages clearly indicate the cause of failure, and you are confident that your databases have not been damaged, you can attempt to fix the problem and immediately re-run the upgrade.

If the upgrade process fails again and you cannot determine the cause of failure, check the error log file to find out when and where the upgrade failed, and contact SAP Product Support.

By default, the log file is located in $SYBASE/$SYBASE_ASE/install/<servername>log.

  1. Exit the sqlupgrade program.
  2. Perform the necessary actions to fix the problem.

    For example, if the error log indicates that the upgrade failed because your existing databases do not contain enough space, use the alter database command to increase the available space.

  3. If needed, shut down the SAP ASE server.

    Shutting down the server enables the installation program to start the server and re-run the upgrade session.

  4. Start sqlupgrade again.
  5. Select Upgrade SAP ASE, and proceed with the upgrade.