If the error logs or messages clearly indicate the cause of failure,
and you are confident that your databases have not been damaged, you can attempt to fix the
problem and immediately re-run the upgrade.
If the upgrade process fails again and you cannot determine the
cause of failure, check the error log file to find out when and where the upgrade
failed, and contact SAP Product Support.
- Exit the Server Config program.
- Perform the necessary actions to fix the problem.
For example, if the error log indicates that the upgrade failed
because your existing databases do not contain enough space, use
the alter database command to increase the available
space.
- If needed, shut down the SAP ASE server.
Shutting down the server enables the installation program
to start the server and re-run the upgrade session.
- Start Server Config from the Sybase program
folder.
- Select Upgrade SAP ASE,
and proceed with the upgrade.