If SAP ASE Fails the Preupgrade Eligibility Test

Examine the log file to determine why SAP ASE is ineligible for an upgrade.

If SAP ASE fails the preupgrade test, Server Config displays:
Server SERVER_NAME failed preupgrade eligibility test.
See log for more information.
  1. You see Upgrade Check Failed. Click OK.
  2. From the Configure Sybase Servers window, select Exit.
  3. Examine the log file created in the %SYBASE%\%SYBASE_ASE%\init\logs directory to find out why SAP ASE failed the preupgrade eligibility test.

    After you resolve any problems, shut down the SAP ASE server and use Server Config to restart the upgrade session.

Parent topic: Troubleshoot the Server