If Adaptive Server Fails the Preupgrade Eligibility Test

Examine the log file to determine why Adaptive Server was not eligible for an upgrade.

If Adaptive Server fails the pre-upgrade test, Server Configuration displays:
Server SERVER_NAME failed preupgrade eligibility test.
See log for more information.
  1. Click Exit.
  2. You see Upgrade Check Failed appears. Click OK.
  3. From the Configure Sybase Servers window, select Exit.
  4. Examine the log file created in the %SYBASE%\%SYBASE_ASE%\init\logs directory to find out why Adaptive Server failed the pre-upgrade eligibility test.

    After you resolve any problems, shut down Adaptive Server and use Server Config to complete the upgrade session.

Parent topic: Troubleshoot the Server