If Adaptive Server Fails the Preupgrade Eligibility Test

If the server is not eligible for an upgrade.

If Adaptive Server fails the pre-upgrade test, Server Configuration displays:
Server SERVER_NAME failed preupgrade eligibility test.
See log for more information.
  1. Click Exit.
  2. The message: “Upgrade Check Failed” appears. Click OK.
  3. From the Configure Sybase Servers window, select Exit.
  4. Examine the log file created in the %SYBASE%\%SYBASE_ASE%\init\logs directory to find out why Adaptive Server failed the pre-upgrade eligibility test.

    After you resolve any problems, shut down Adaptive Server and use Server Config to complete the upgrade session.

Parent topic: Solutions to Common Installation Problems