If your system does not work properly after you install DirectConnect for z/OS Option, and if you already performed the connection steps listed previously, try the following:
Confirm the version number of Open Server software. DirectConnect for z/OS Option is compatible with Open Server and Adaptive Server version numbers identified in the Mainframe Connect DirectConnect for z/OS Option Release Bulletin.
Check the log and trace files in the server subdirectory <install_dir>\DC-15_0\ServerName\log subdirectory for more information. Following are examples of error messages that can occur:
Error : 16029 Severity : 20 State: 0 OS Error: -1 : Failed to start any network listeners OS Error Text : <srv-lib>
Possible causes are:
One of the specified port numbers is in use. Change the port number to one that is not in use and try again, or
The wrong machine name or IP address was specified. Enter the machine name or the IP address running the DirectConnect server.
If the server fails before the log files initialize, error messages are written to the console. If this occurs, see the Enterprise Connect Data Access and Mainframe Connect Server Administration Guide for an explanations of these “pre-log” messages.