Troubleshooting installation problems

For troubleshooting during installation:

Press the Ctrl key while starting the installer and until a console window appears. The installer will generate additional detailed installation information that is useful for debugging installer issues.

NoteIf you encountered errors during installation using any installation mode, check the installation log file to see a record of the installation process. The log file is located in %SYBASE%\log directory.

If this is the first time you have installed a Sybase product on this machine, the installer creates a Sybase installation directory. This directory contains the support files for all Sybase products.