Get EBFs and maintenance reports from the Sybase Web site or the SAP®
Service Marketplace (SMP). The location you use depends on how you purchased the
product.
- If you purchased the product directly from Sybase or from an
authorized SAP Sybase IQ reseller:
- Point your Web browser to http://www.sybase.com/support.
- Select .
- If prompted, enter your MySybase user name and password.
- (Optional) Select a filter, a time frame, or both, and click
Go.
- Select a product.
Padlock icons indicate that you do not have download
authorization for certain EBF/Maintenance releases because you are not
registered as an authorized support contact. If you have not registered,
but have valid information provided by your Sybase representative or
through your support contract, click My
Account to add the “Technical Support Contact” role to
your MySybase profile.
- Click the Info
icon to display the EBF/Maintenance report, or click the product
description to download the software.
- If you ordered your Sybase product under an SAP contract:
- Point your browser to http://service.sap.com/swdc and log in if prompted.
- Select Search for Software
Downloads and enter the name of your product. Click
Search.