Server Fails to Initialize

Problem

A serious issue causes one of the server components to fail to initialize. The server is not in a working state.

Workaround

Work with Product Support to determine the cause of the initialization failure.

Product Support may ask you to help analyze and resolve the error:
  • Review errors in the following logs, located in SMP_HOME\Server\log:
    • hostname-smp-server.log
    • osgi.log (if it exists)

    For Linux systems, you may also be asked to review errors in SMP_HOME/Server/log/server_daemon.log.

  • Make a backup copy of SMP_HOME\Server\props.ini, and then add the following line in the jvm section of the original file:
    -Dcom.sap.mobile.platform.disableServerHealthValidation=true
    Warning!  Add this line only when directed to do so by Product Support. Setting this property may cause the server to operate incorrectly.